Overview

If multiple ticket types are available for sale for several events, they can be arranged into categories to make it easier for purchasers to sort and select their choice from your web shop.

There are two ways of displaying categories:

1. All tickets are displayed with a drop-down menu to sort on different ticket categories e.g. Festive Teas, Murder Mystery Parties, Cocktail Masterclasses. This type of category could be used if the same event takes place on a regular basis, e.g. monthly dining events.
   
2. Tickets of the same type are displayed behind a category image. This is used if you are selling many options. E.g. you may wish to display tickets under: Monetary, Dining, Spa and Accommodation. This option can also be used if you are managing sales for multiple venues from a single One Tree account. The tickets can then be displayed by venue.

Tickets can be shown under more than one category. Click on the category required when editing.

Categories can be published or unpublished. E.g. A Mother’s Day category can be set up and unpublished after the event. The tickets will be stored until needed again.

Create new category

With images

1. Click Manage tickets
2. Click Categories tab
3. Click Create new category
4. Give the category a short name
5. If this is a subcategory, check the box. (Select parent category. The subcategory displays as a link within the main category.)
6. Upload and crop and image using the handles. The image must be square and at least 300 x 300 px
7. A sample of the category is displayed
8. Click Save
9. Add the tickets you wish to display in the category by clicking on edit button and selecting the relevant category.
10. Click the grey button to Publish the category. This turns to green.
11. To unpublish the category, click the Publish/Unpublish button so that it is greyed out. The category is saved for future use but does not display on your website.
12. Check the display on your online web shop.

Without images

1. Click Manage tickets
2. Click Categories tab
3. Click Create new category
4. Give the category a short name
5. If this is a subcategory, check the box. (Select parent category. The subcategory displays as a link within the main category.)
6. Click Save
7. Add the tickets you wish to display in the category
8. Click the grey button to Publish the category. This turns to green.
9. To unpublish the category, click the Publish/Unpublish button so that it is greyed out. The category is saved for future use but does not display on your website.
10. Check the display on your online web shop.

Edit a category

1. Click Manage tickets
2. Click Categories tab
3. Click edit next to the category to be changed
4. Amend name or image
5. Click Save

Note: To change the tickets displayed under this Category:

1. Click Manage tickets tab
2. Filter by Category
3. Click edit on ticket to be removed
4. Add and remove the allocated Categories by clicking X to remove or choose additional by selecting from the drop-down box.
5. Click Save