Retrieve and redeem a voucher

For Front Desk Users

‘User’ Training

Click on each link to find out how to perform common gift voucher tasks.

  1. Retrieve and redeem
  2. Retrieve and re-send
  3. Sell from the front desk
  4. Amend a gift item
View this short video to learn how to locate and redeem a gift voucher in the One Tree system.

This is applicable when the recipient of the voucher presents it for use at your venue. You may also need to retrieve a voucher if the recipient has lost the original. 

It is important to check and redeem vouchers so that they cannot be used a second time.

 

If you have any further questions, please contact us at

[email protected]

 

‘User’ Training

Click on each link to find out how to perform common gift voucher tasks.

  1. Retrieve and redeem
  2. Retrieve and re-send
  3. Sell from the front desk
  4. Amend a gift item